Burning smell from a power point or switchboard
If you smell burning from a power point, switch or switchboard, treat it as urgent. Stop using it. If you can see smoke or flames, get out and call 000.
What to do right now
- If there is smoke or flame, get everyone out and call 000. Do not use water on an electrical fire.
- If there is no smoke and it is safe to reach, switch off the circuit or the main switch.
- Do not touch anything that looks scorched or feels hot.
- Keep everyone away from the area and call us.
It is an emergency if
Any visible smoke, flames or melted plastic. Call 000 first, us second.
For fire, smoke, shock injuries or fallen lines, call 000 first.
Common causes
A loose connection
Loose wires create heat. The classic cause of a burnt power point or board fitting.
Overloaded circuit
Too many high-draw appliances on one circuit heat the cable and fittings.
A failing appliance
Heaters, chargers and old appliances can overheat. Unplug and stop using it.
What we do about it
We make it safe, find the source of the heat and repair or replace the damaged parts. If the board is damaged, we replace it.
Common questions
The smell has gone. Do I still need a check?
Yes. The heat damage is still there and will happen again.
Is it a fire risk?
Yes. Burning smells are an early warning of a fire risk. Act on them.